Draft template — please replace with your final policy text before launch.
Eligibility
Unused items in original condition can be returned within 7 days of delivery.
Refund Method
Approved refunds go back to your original payment method, or as store credit for Cash on Delivery orders.
Refund Timeline
Refunds are processed within 7 working days after we receive and inspect the item.
Non-Refundable
Delivery charges are non-refundable unless the item arrived damaged or wrong.